We aim to embed our skills in your business, building commodity risk management programs from bottom up or upgrading your existing program.

Privacy Policy

Protection of privacy is important at CRMA-CRCI, to this end, CRMA-CRCI has adopted the following policy, which applies also to their direct and indirect operating subsidiaries, all collectively referred to as CRMA-CRCI for the purposes of this policy.

Protection of privacy requires that the collection, use, disclosure and retention of personal information satisfy the requirements of the Personal Information Protection and Electronic Documents Act (Canada), which will come into force on January 1st, 2001. CRMA-CRCI supports the principles of this Act and abides by it.

Personal information means information about an identifiable individual.

CRMA-CRCI collects personal information as part of its activities only for the following purposes:

Establish, develop and preserve its business relationship respectively with its customers, its employees and other individuals with whom it deals; Provide the products or services that it offers, or receive the products or services that it requests, and ensure that all related transactions are supported and implemented; Understand and assess the interests, wants and needs of customers with a view to improving products and services already offered, or to offer new products and services; Manage its businesses and ensure the efficiency, reliability and security of its systems; and Fulfill its obligations resulting from the law.

CRMA-CRCI does not provide or sell personal information to third parties for commercial or solicitation purposes.

Personal information collected by CRMA-CRCI may include, as needed, information with a view to establishing or verifying the credit of persons that use, or intend to use, one or more of the products or services offered by CRMA-CRCI. For this purpose, CRMA-CRCI may obtain or share credit information on a confidential basis from or with credit evaluation organizations.

CRMA-CRCI may, as needed, share personal information on a confidential basis with its authorized representatives, dealers, retailers, contractors and agents.

CRMA-CRCI may share personal information as between its various related entities and businesses in order to avoid duplication, promote security, or increase the efficiency or quality of information systems, or otherwise to develop product or service offerings that are more interesting or relevant to the customers.

CRMA-CRCI obtains consent of the individuals concerned for the collection, use or disclosure of personal information through various means, including individual or collective agreements, forms, bills, or printed or electronic communications.

CRMA-CRCI must obtain consent with respect to the collection, use or disclosure of personal information of a person for any purpose other than the purposes identified in this policy.

CRMA-CRCI retains personal information only for the period of time required to fulfill the purposes that it has identified with respect to such information. CRMA-CRCI will render anonymous, erase or destroy personal information that is no longer required for such purposes.

Use of Cookies

During your interaction with CRMA-CRCI’s website, we may use a “cookie” to collect information anonymously and help us better understand user patterns. A cookie may be set when you enter on CRMA-CRCI’s website. A cookie is a small text file containing a unique identification number that identifies your browser – but not you – to CRMA-CRCI’s computers each time you visit CRMA-CRCI’s website. Cookies tell us which pages of our website are visited, which allows us to enhance our client’s interaction with our website.

We cannot determine who you are with the cookie assigned to your computer unless you inform us. We do not combine information gathered by a cookie with personal information obtained from you without your consent.

CRMA-CRCI applies, for itself and in its relations with the persons or organizations with whom it deals, procedures, practices and measures with a view to ensuring that personal information in its possession or control are adequately protected.

CRMA-CRCI ensures that personal information that it collects is accurate, complete and up-to-date.

Further Information

Persons wishing to obtain further information on this policy or on the personal information that concerns them, to have access to such personal information, or to file a complaint in this regard, may do so to the designated privacy persons at the addresses stated below:

Privacy Co-ordinator

Persons wishing to obtain further information on the Personal Information Protection and Electronic Documents Act (Canada) or on their rights under this Act may contact the Privacy Commissioner through its web site at www.privcom.gc.ca or by calling at 1-800-282-1376